Free Postage Secure Trading

Terms & Conditions

About Us
This website is owned and operated by Mainwarings Angling Centre 44 Vivian Road, Sketty, Swansea, SA2 0UH.

If you need to contact us, please e-mail us at [email protected] or call customer services on 01792 202245.

VAT number: 123 3175 07

Making a contract with us
When you place an order with us, you are making an offer to buy goods.  Once you complete your order our shopping cart will confirm your order.

Once we have checked the price and availability of the goods, we will process your order and at this point a contract has been made between us.  We will not take payment from you until we have accepted your order.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.  You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

If the goods are not available, we may supply you with substitute goods.  If you decide not to accept the substitute goods, you will not have to pay to return them to us.

How to place an order
Simply add any product you wish to order to the shopping basket. You can add or delete an item at your leisure and once satisfied with your order, press checkout where you will be taken through to a secure page for name, address and card details.

If at any time you wish to delete or cancel an item, you can do so by pressing the red delete cross. The shopping cart will hold your order until you are ready to complete.

Delivery
Once you have added product/products to the order cart, select which country you wish your order to be delivered to and our system will display the postage cost. We currently use Federal express for UK deliveries and TNT for European and Worldwide deliveries. We may also use Royal Mail/ Parcel force for certain sized items.

All orders (in stock) are sent out the same day as orders received, unless we receive the order late in the business day (where it will be sent out next business day). As a general rule an order received by 2pm for UK mainland delivery should expect delivery next working day. Scottish highlands, Isles, Northern Ireland, Ireland, etc will take approx 2/3 days.
European and worldwide orders will take longer but we aim to deliver as promptly as possible.

If the goods are lost or damaged in transit, please let us know promptly.

Cancellation and returns
You can cancel your contract at any time up to 7 working days after the day of delivery.  To do this, please e-mail us or write to us.

You do not have to give any reason for cancellation.  However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods to us at your own expense.
You must ensure that the goods are packaged adequately to protect against damage.
If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection.  If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

This cancellation policy does not affect your legal rights — for example, if goods are faulty or misdescribed.

Faulty goods
If there is a problem with the goods, please contact us.  We will deal with the matter in accordance with your legal rights

Changes to these terms
These terms were last changed on 12/07/11
These terms apply to your order.  We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders